IRENNE
IRENNE
Classic Smart Bidet Toilet
IRENNE is rated
out of
5 by
55.
DESCRIPTION
Traditional good looks with truly high-tech comforts: discover the multifunction hands-free innovations of the Irenne classic smart bidet toilet by OVE Decors. From its fully customizable comfy heated seat, soft ambient night light, personalized warm water bidet wash and gentle warm air drying, intuitive controls including a handy wall-mount remote, auto flush with sensor driven lid opening and closing, powerful self-cleaning, antimicrobial and deodorizing peace of mind, and eco-mode operation, the Irenne delivers the ultimate in cleaner-than-clean confidence to your home bathroom.
FEATURES
- Smart multifunction bidet two-piece tank toilet with a classic look
- Handy remote control with wall mount has intuitive graphic buttons that are simple to use
- Heated elongated seat, adjustable to your preferred heat settings
- Auto open + soft close lid & seat for hands-free convenience
- Softly glowing night light makes evening use gentle on the eyes
- Warm water wash with a fully customizable single jet rear bidet or multiple jet spray lady bidet delivers a cleaner-than-clean feeling
- Adjustable heated water temperature, water pressure and bidet nozzle position front or back, either static or back-&-forth massage, for your perfect comfort
- Gentle warm air blower drying with fully custom heat settings eliminates need for toilet paper
- Auto flush, powerful bowl rinse + self-cleaning bidet nozzle keeps your bathroom tidy at all times
- Automatic filtered deodorizer fan eliminates odors
- Antimicrobial polymer seat coating battles bacterial contamination
- ECO-mode setting saves electricity between uses
- Fully concealed pedestal base trapway for a minimalist, high-end design
- Single flush with illuminated chrome button on right side of tank when manual flush desired
Specifications & Parts
Dimensions
Spec Downloads
Parts Downloads
Please contact our Customer care team for any question related to parts.
Installation Information
Installation Downloads
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RATINGS & REVIEWS
Rated 1 out of
5
by
SSBD from
Defective
We ordered this model from Costco and had it installed by a plumber. After hours of troubleshooting, including on the phone with Ove technical support, it would not function. Costco was wonderful about sending a replacement ASAP, but we're still out of pocket for the costs of the installation and de-installation of the defective model, in addition to the inconvenience of being 2 weeks without a functioning toilet in our master bath. I would not recommend taking the risk on this product.
Date published: 2021-01-29
Rated 2 out of
5
by
Jerry M from
Worked great for a while. Remote stopped working!
I called and emailed customer service in January and was told by them that I needed a new remote because it un-paired from the toilet and would not re-pair. They sold me a new remote, stressed that this was the fix and told me it was non refundable. The new remote took 4 months to come in and we have the same issue. Clearly the remote was not the issue unless I was sent a faulty remote. Both remotes appear to work fine but won’t pair. This is clearly an issue for a lot of people and I am very disappointed with the resolution process so far.
Date published: 2023-05-24
Rated 1 out of
5
by
DMen Construction from
Bad Customer Service
I have two Ove Irennes. Within months of purchase, the solenoid went out on each. Ove responded quickly and got the solenoids to me.
My current problem with the first: the remote has disconnected from the bidet and I can't seem to pair them. I've followed the instructions (section 13) and also followed the YouTube video instructions that was emailed to me.
The second one has completely died: the bidet does not turn on when I press the on/off button. I've checked the GFCI outlet, all connections, batteries, etc. Customer Service has been very slow in responding. I've had to reach out to the place I purchased them today. They will be reaching out to Ove on my behalf. Hopefully, this will help expedite the resolution.
Date published: 2023-04-06
Rated 3 out of
5
by
Baltimoreheel from
Heavenly...... when it works!
This is a replacement. The first worked fantastically.... for a month. Then it wouldn’t flush! OVE worked with me to replace key components and nothing would fix the problem. OVE then sent me a brand new replacement which my plumber just installed again. Back to heaven! But for how long? We shall see. Really love the heated seat, heated squirts, and blue bowl light.
Date published: 2020-12-01
Rated 5 out of
5
by
JamesASV from
Ove Irenne Toilet Review
I bought this to replace a bidet seat that failed after four years. I really enjoy the clean lines and the hidden fasteners. The installation came with the necessary items, but I upgraded the wax seal because the closet seal is set below the tile (needed a taller wax seal). I was surprised by the automatic seat and flushing features. The remote is not as nice as my previous bidet—no clock, no timer for spay, dry, etc. Overall, I am very please with the installation, design, and the features. Looking forward to a long service-life from this bidet toilet.
Date published: 2021-06-23
Rated 1 out of
5
by
VanessaR from
Remote issue and seat replacement
Warning, this $1400 toilet has a life span of 4 years! Do not buy it if you want to replace parts that they want to charge you $600 for.
Like many, our remote stopped working and new ones wouldn't pair. Now the fix is to buy a new toilet seat for $600! What? Thats unreasonable. It's inevitable that this will happen again, so I need to pay $600 every 4 years for a toilet?!
I'm currently fighting with the company to get a replacement toilet seat for a reasonable price. Will they do it? I'll post another review soon.
Make it right OVE!
Date published: 2024-02-08
Rated 1 out of
5
by
atoyos from
Toilet water will not stop running. Had to Turned
We purchased the Irenne model from Costco about a year ago but have only been installed for 4 months. This weekend the water WILL NOT STOP RUNNING. I had to disconnect the unit and turn off the water from the shut off valve.
This is a big inconvenience because we just paid for the toilet plus installation and now we can't use the toilet.
I sent an email and a message via OVE support. No one has contact me back!
Date published: 2021-11-16
Rated 5 out of
5
by
Doron from
We love this product!
We bought the Irenne in April 2020 and we LOVE this toilet. All features work as advertised. We highly recommend it, no reservations!
And one more point: we employed a qualified installer instead of electing to install it ourselves.
Date published: 2020-09-05
Water is running into the bowl of my Irenne toilet (purchased in 2020). I've cleaned the inlet filter and tried reducing the flow, but it still starts running nonstop. It almost sounds as though there's a pump sending the water into the tank.
We're sorry to hear this. Please reach out to our team at 1.866.839.2888. We will be able to troubleshoot the issue with you over the phone and provide a resolution
Date published: 2023-02-16
Last night when it flushed the fresh water didn’t stop rushing into the bowl. I ultimately had to turn off the water supply because nothing else seemed to have any effect. What do I need to do?
We're sorry to hear this. Please reach out to our team at 1.866.839.2888. We will be able to troubleshoot the issue with you over the phone and provide a resolution
Date published: 2023-02-09
How do I turn auto flush off the Irenne model?
Thank you for reaching out to us. If you need assistance with any of the features, please reach out to us at 1.866.839.2888 or by email at [email protected]
Date published: 2023-01-30
What is the rough in requirement measurement for this toilet?
We appreciate your interest. The rough-in is 12 inches.
Date published: 2023-01-19
two questions. 1. Why do I need the reducer when using the 3/4" supply line. 2. What are the different seat raise range settings and what do they mean relative to a guy using the toilet standing up? Thanks.
The reducer can be removed but is included due to some law's where we sell our product as for the auto raise of the seat it does not detect gender it will only raise the top lid if down and will lower it when done the flushing cycle.
Date published: 2023-01-13
Bidet water is "cool" even when set to red. Is there an adjustment or fix?
We're sorry to read this. Please contact us at 1.866.839.2888 as one of our agents will be able to troubleshoot the issue with you.
Date published: 2022-12-28
The toilet doesn’t flush but has power and water
We're sorry to read this. Please contact our team so that we can troubleshoot the issue with you and find the proper resolution. We can be reached at 1.866.839.2888
Date published: 2023-09-14
Just bought this toilet when im installing i see there is no gasket on the tank to bowl connection. Should there be
No, as it is a faux tank that serves no purpose but take up space and get in the way when the solenoid assembly breaks. Good luck extracting it and reorienting it if you don't have tiny hands! It would have been better to leave the tank off and omit it from manufacturing. I use it to store extra parts, the manual that explains almost nothing, and my receipt as I've already had to take one Irenne back to Costco that failed after six months.
Date published: 2022-12-04
What is the weight limit on the toilet?
Thank you for reaching out to us. The weight limit is 500lbs (227kg)
Date published: 2022-10-26
My Ove Irenne smart toilet is fantastic! However, lately the bowl does not fill with enough water at the end of the flush. Is there a way that I can adjust the amount of water going into the bowl? Or is there a repair that I need to do? Thank you
We're sorry to hear that you're having troubles with your Irenne toilet. We recommend that you contact one of our specialist at 1.866.839.2888 to troubleshoot the problem. We look forward to hearing from you
Date published: 2022-09-12
Is there a way to turn off the heated seat permanently? I use the remote and set it to off but next time the toilet is used the heated function is on.
Thank you for reaching out to us. This should not be the case. Once the heated seat fuction is turned of, it shouldn't reset to heat for the next use. Please refer to your users manual to repair the remote to the toilet. If the problem persists, please reach out to us at 1-866-839-2888 or by email at [email protected]
Date published: 2022-09-08
How much water is used for a flush?
The flush of the Irenne is is 1.27 GPF. Make sure that the water pressure home is at least 35 psi for the tankless models.
Date published: 2021-08-04
does it have auto open and close of the seat
Yes, but it is optional. You can turn this feature off.
Date published: 2021-07-09
My remote doesn’t control the toilet
Ensure batteries are propely installed, then “pair” the remote to the toilet. After that, push appropriate button for required function.
Date published: 2024-01-14
What is the height of the toilet seat please.
The specs are 17 inches which does not include the thickness of the seat.
Date published: 2020-10-09
We are installing your IRENNE Bidet. The shutoff valve is leaking even while shut off. How can we fix this?
We have used the serviced of a qualified installer and never had any problems. We are very happy with the product.
Date published: 2022-12-02
